Common questions

Short answers to questions people asked us, each filed under the help page it belongs to. Can’t find yours? Email help@cirrux.co.

Security

• Why do security emails also go to my recovery address?

Domains & DNS

• Can I send from my domain in Cirrux while my mail still arrives at my current provider?
• How do I receive mail sent to any address on my domain?
• Why does my domain say Expired?

Google Sync

• If I delete a message in Gmail, does it disappear from my Cirrux Backup too?
• Why don't events I add in Cirrux show up in Google Calendar?

Mailboxes

• Can I have more than one @cirrux.me address?
• How do I stop mail from a sender I trust landing in Spam?
• Why doesn't my filter work on messages that end up in Spam?

Shared mailbox

• Does a shared mailbox cost extra?

Calendar

• Can Cirrux Calendar add a Google Meet, Teams or Zoom link to an event?
• Why can I see my Cirrux calendar on my iPhone but not add events?
• Why do my invites end up in Google Calendar instead of iCloud?
• Why does Google Meet make me wait to be let in when I'm invited on my Cirrux address?

Billing & payments

• Do I pay twice if I'm in two workspaces?
• How do I switch from monthly to yearly billing?
• Is there a student discount, or a free seat for an admin?

Introduction

• How do I let a script or a scheduled AI task read and send mail?
• How does my own app get an OAuth client ID for the Cirrux API?