cirrux

Why does my domain say Expired?

A domain expires when it was added but never set up within 7 days, wasn't verified within 30 days, or can no longer be found in DNS. Nothing on it is deleted. Email help@cirrux.co if you still want to use it and we'll get it going again.

Adding a domain claims it for your workspace. So that a name nobody sets up doesn't stay claimed forever, a domain expires when:

  • it was added but never set up, for 7 days;
  • it was set up but the ownership record couldn't be verified, for 30 days (we email you a warning after 21);
  • it can no longer be found in DNS, for 7 days.

You see it as Expired under Domains in admin.cirrux.co, with the reason.

What expiring means

Mail to its addresses is no longer accepted, and you can't send from them. Mailboxes, aliases and mail stay where they are: nothing is deleted. The name does become free, so another workspace could add it.

Use it again

Email help@cirrux.co with the domain name and we put it back so you can finish setting it up. Have access to your domain's DNS ready, because the next step is adding the records from Domains & DNS.

Still stuck? Email help@cirrux.co and we’ll help you out.