cirrux

How do I forward my mail to another address automatically?

Create a filter with the Forward action. In Cirrux Mail go to Settings → Mailboxes, pick the mailbox, open Filters and click Create filter. Set the conditions, tick Forward and add the destination address. The address gets an email to confirm it, and forwarding starts once it's confirmed.

Automatic forwarding is an action on a filter, so you can forward everything or only the mail that matches your conditions.

Set up the filter

  1. In Cirrux Mail, go to Settings → Mailboxes and pick the mailbox.
  2. Open the Filters tab and click Create filter.
  3. Set the conditions, for example a sender in From or a word in Subject, and click Continue. To forward all mail, leave the conditions empty. Cirrux asks you to confirm that the filter applies to all new email.
  4. Tick Forward and click Add forwarding address. Enter the address you want to forward to.
  5. Click Create filter.

Confirm the destination address

Cirrux sends an email to the forwarding address with a confirmation link and a 6-digit code. Until it's confirmed, the address shows as Pending and nothing is forwarded. Confirm it in one of two ways:

  • Whoever reads that inbox clicks Verify forwarding address in the email.
  • They give you the code, and you enter it with Enter code, next to the pending address in the filter or on the mailbox's Forwarding tab.

The link and code expire after 72 hours. If the email didn't arrive or the code expired, click Resend code. Once the address is confirmed, the filter forwards every new message that matches.

You only confirm an address once. After that it's in the list for any other filter on the same mailbox.

Good to know

  • Forwarding works on new mail. Messages already in your mailbox aren't forwarded.
  • Mail the spam filter puts in Spam skips your filters, so it isn't forwarded either. See Why doesn't my filter work on messages that end up in Spam?
  • The original stays in your mailbox. To keep it out of your inbox, also tick Skip inbox or Delete on the same filter.

Still stuck? Email help@cirrux.co and we’ll help you out.